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CAREERS AT THE USO

Welcome to the USO, where we believe that our greatest asset are our people. Every opportunity at the USO, is critical to accomplishing our mission and will be rewarding in ways that are unique and personally fulfilling.

Across all of our locations around the globe you will find USO employees who personify our core values: 
  • Mission First
  • Do the Right Thing
  • Respect
  • Excellence
  • Collaboration
  • Accountability
  • Gratitude
  • Innovation

Each team member becomes an integral part of our success and plays an active role in discovering better and innovative ways to help us be by the side of our active service members and their families while they are away from home.

So take your first step in joining our organization by exploring our current career opportunities, we look forward to meeting you!


 

 

 

Field Programs Coordinator

Department: Operations
Location: Chicago, IL, United States

Since 1941, the USO has been the nationís leading organization to serve the men and women in the U.S. military, and their families, throughout their time in uniform. From the moment they join, through their assignments and deployments, and as they transition back to their communities, the USO is always by their side.

Todayís USO continuously adapts to the needs of our men and women in uniform and their families, so they can focus on their very important mission. We operate USO centers at or near military installations across the United States and throughout the world, including in combat zones, and even un-staffed USO service sites in places too dangerous for anyone but combat troops to occupy.

The Field Programs Coordinator is responsible for assisting with the development and delivery of high-quality cost-efficient programs, events, and activities for one or more USO Centers.

Principal Duties and Responsibilities (*Essential Duties)

  • Under the direction of Area and/or Center leadership, assist with planning, execution and evaluation of USO programs and events, including but not limited to Center operation and Mobile Unit activities, fundraising events and outreach programs located on and off US military installations.*
  • Assist with creation and delivery of promotional materials including but not limited to flyers, brochures, posters and presentations for print, electronic, and/or web-based distribution.*
  • Assist with public relations and development activities including but not limited to maintaining and updating local multimedia channels (i.e. Facebook, Twitter, etc.), communicating with local media representatives and solicitation of sponsorships and/or donations.*
  • Recruit, train and support volunteers to assist with USO programs and events. Monitor data entry and tracking of volunteer hours.*
  • Produce and maintain reports, files and databases, including but not limited to transportation records, financial reports, invoice tracking, invite lists, attendee/VIP lists, meetings correspondence and inventory and mailing detail sheets.*
  • Other duties as assigned.

Job Specifications

  • High School Diploma or equivalent. Bachelorís Degree in Marketing or related field preferred.
  • 1-3 years work experience in an administrative, event management and/or marketing support role. Relevant experience in a not-for-profit, military, multicultural and/or global organization preferred.
  • Strong interpersonal, customer service and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism.
  • Proficiency using computers and electronics equipment. General knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite and desktop publishing software.
  • Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise.
  • Must show initiative, self-motivation, and attention to detail with the ability to manage multiple projects with competing priorities. Ability to quickly and easily adapt to changing organizational needs.
  • Ability to achieve desired results while working collaboratively in a team environment.
  • Ability to perform basic math and follow proper cash/donation handling and reporting procedures.
  • Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driverís license.
  • Must be a strong advocate of the USOís mission.

Details:

  • This position is located in Chicago, IL and will execute duties at all USO locations within Illinois and throughout the state as dictated by USO program/military event location.
  • USO locations will adhere to local area and DOD guidelines regarding COVID vaccination/testing requirements. Employees may be required to be vaccinated or tested regularly per local requirements.
  • Resume and cover letter are required for full consideration.

 

 

 

 

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