Share with friends!


CAREERS AT THE USO

Welcome to the USO, where we believe that our greatest asset are our people. Every opportunity at the USO, is critical to accomplishing our mission and will be rewarding in ways that are unique and personally fulfilling.

Across all of our locations around the globe you will find USO employees who personify our core values: 
  • Mission First
  • Do the Right Thing
  • Respect
  • Excellence
  • Collaboration
  • Accountability
  • Gratitude
  • Innovation

Each team member becomes an integral part of our success and plays an active role in discovering better and innovative ways to help us be by the side of our active service members and their families while they are away from home.

So take your first step in joining our organization by exploring our current career opportunities, we look forward to meeting you!


 

 

 

Center Operations Manager

Department: Operations
Location: Incirlik, TU, Turkey

                                                           ***U.S. Citizenship Required***

Why join our team?

USO mission and exceptional team, around the world, make this a great place to work. We offer generous paid time off, including volunteer days and military leave. We have an exceptional 401k match, great benefits including training/education reimbursement and really fun team members that put the mission first. Working for the USO is more than a job. Itís a calling. (Do what you like, like what you do)!

Here is what an independent external survey told us:

  • 97% agree they like the work they do
  • 90% are satisfied with the pay and benefits
  • 95% would recommend working here to friends and family
  • 95% would recommend the USO services to a friend

The Center Operations Manager (IC) is responsible for supporting the day-to-day operations at one or more USO centers as well as assisting with coordination, implementation and evaluation of creative, fun, and engaging USO programs, services, events and activities.

Principal Duties and Responsibilities (*Essential Duties)  

  • Assist with management of day-to-day center operational procedures, ensuring a cost-effective, safe, welcoming, clean and well-maintained environment. Serve as knowledgeable resource related to local programs and services offered and available at area USO Centers.*  
  • Meet, greet, orient and assist visitors and guests.  Maintain working relationships with US Military and local business community leadership to enhance awareness and generate financial/in-kind support of the USO mission as well as local operations, program and service delivery.* 
  • Supervise volunteers for general and program activities including recruitment, scheduling, oversight, training, development and recognition.  Assist with supervision of USO staff.* 
  • Assist with program and operations communications and awareness.  Compile and prepare announcements, stories, and photos for publication and distribution across multiple channels.* 
  • Operate center within approved budgetary guidelines, including cash handling. Maintain accurate inventory of supplies and assets.  Provide information for consolidated financial, operational and statistical reports as requested.  Provide any other ad hoc reports as required.* 
  • Control, safeguard and maintain the equipment and assets, fabric, furniture and fitments in the Center and maintain standards of cleanliness.  Ensure that all applicable sanitary and food-handling regulations are followed.* 
  • Create and maintain a Standard Operating Procedure file that details local operational procedures and Center activities to enable prompt reporting, easy rotation and follow-on.* 
  • Perform assigned duties in the absence of Center Manager, and other duties as assigned. 

Job Specifications 

  • High School Diploma or equivalent.  Bachelorís Degree preferred. 
  • 2-4 years progressively responsible work experience in event management or marketing role.  Relevant experience in a non-profit, military, multicultural and/or global organization preferred. 
  • Strong interpersonal, customer service and problem-solving skills.  Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism. 
  • Proficiency using computers and electronics equipment.  General knowledge of various software, applications, and programs including but not limited to volunteer management software, social media platforms, and Microsoft Office Suite.  Experience with Digital Cheetah preferred. 
  • Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects.  Ability to handle confidential information with tact and poise. 
  • Must show initiative, self-motivation, and attention to detail with the ability to manage multiple projects with competing priorities.  Ability to quickly and easily adapt to changing organizational needs. 
  • Ability to achieve desired results while working collaboratively in a team environment. 
  • Ability to perform basic math and follow proper cash/donation handling and reporting procedures, business/accounting functions including project management and budget reconciliation.  
  • Willingness and ability to work non-standard hours as needed. 
  • Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driverís license. 
  • Must be a strong advocate of the USOís mission. 

Details

  • This position is located in Incirlik, Turkey. 
  • USO locations will adhere to local area and DOD guidelines regarding COVID vaccination/testing requirements. Employees may be required to be vaccinated or tested regularly per local requirements.
  • Resume and cover letter are required for full consideration.
  • Background check Ė education, criminal and driving required.
  • The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned
  • This USO SOFA status position, in Poland, is available to U.S. Citizens only that are not normal residents of Poland or NATO family members who have immigration visa and SSN and meet specific conditions.  This position does not provide logistical support.

If thatís not enough to convince you, here are some direct quotes from employees:

  • The organization truly cares about the people who work here.
  • I have been with the USO for 4 years and have consistently been able to grow in my knowledge and position. It is a fun place to work and my work/life balance is manageable. The way the organization has handled COVID has been top notch - I never felt fearful that I would lose my job or be put in a situation where I did not feel safe. The benefits are great - PTO and 401k matching are top level.
  • There is great consideration given and extended in the following areas: organizational core values for all, work-life balance, impact we can actually see (and even experience as a staff member- the feeling of making an impact is priceless), autonomy with respect to current position within the organization.
  • Everyone is friendly and easy to talk to. We collaborate well together and share ideas and interests to create fun activities for our overall goal in the community. I couldn't think of a better organization to work for.
  • The mission alone provides a positive and meaningful purpose, where people should want to work and be a part of. Most of the people who work for the USO and volunteer for the USO have giving hearts and want to make a difference. This also makes the organization a place where people would want to work.
  • The mission and opportunities to make a Difference are amazing. There is no doubt that the USO is one of the most forward-facing, frontline serving nonprofits that I know of.

Apply today and be a force behind the forces

                                                           ***U.S. Citizenship Required***

 

 

 

 

Applicant Tracking System Powered by ClearCompany HRM Applicant Tracking System