Why join our team?

With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn't just a job – it's a calling, and we believe in doing what you love and loving what you do.

Don’t take our word for it. The external “Great Place To Work” survey found that:

• The USO is a Certified Great Place to Work 2023-2024
• 93% feel good about the ways we contribute to the community.
• 93% are proud to tell others they work here.
• 88% feel their work has special meaning: this is not "just a job."
• 89% feel that when you join the company, you are made to feel welcome.
• 91% feel people here are treated fairly regardless of their race.
• 87% feel people here are treated fairly regardless of their gender.

The Director, Mission Immersion is responsible for short- and long-term direction and planning of high-profile mission immersion events that support cultivation and stewardship for high value donor prospects, corporate executives, donors, and board/council members.

Principal Duties and Responsibilities (*Essential Duties)

• Oversee full-cycle event planning for a wide variety of high-profile USO mission immersion events including but not limited to identifying event goals, objectives and requirements, site/vendor selection and management, promotion/marketing strategies, event implementation, and post-event evaluation.*
• Develop, oversee, and manage execution of mission immersion events budgets and contractual agreements. *
• Cultivate and steward key audiences including funders, senior military, elected officials, entertainers and USO field and volunteer leadership.*
• In coordination with cross-departmental leadership, develop and implement short- and long-term mission immersion event strategies that result in procurement and growth of financial and other in-kind resources necessary to support USO operations. Depending on the event, the goals are a combination of 1) stewarding key relationships 2) raising funds and 3) building brand equity. *
• Assist in conceiving and advocating for highly engaging and mutually supportive mission immersion-oriented special events designed to appeal to USO’s priority audiences.*
• Work closely and build key relationships with the VP, Council Relations and Field Development and other operations, development, and special events staff to design and plan mission immersion events that will provide meaningful engagement opportunities to Council members, donors or potential donors, and others as desired.*
• Develop and manage a schedule of mission immersion events and create ad-hoc events as needed.
• Organize the execution of mission immersion events through the operations teams in the field where the immersions will take place.*
• Develop and implement immersion event standards, processes and procedures. *
• Lead, manage and mentor contributing staff and volunteers.*
• Other duties as assigned.

Job Specifications

• Bachelor’s Degree. CMP/CSEP preferred.
• 10+ years progressively responsible work experience, including 5+ years in a supervisory capacity, in an event planning/management role, preferably managing events or programs with VIP attendees. Relevant experience in a non-profit, military, multicultural and/or global organization preferred.
• Working knowledge of meetings/events management industry best practices, standards and ethics.
• Demonstrated ability to lead high-performing teams. Ability to achieve desired results while working collaboratively in a team environment.
• Strong interpersonal and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism.
• Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise.
• Working knowledge of basic business and accounting functions including project management and budgeting.
• Demonstrated initiative/self-motivation, with the ability to quickly and easily adapt to changing organizational needs.
• Proficiency using computers and electronics equipment. Working knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite.
• Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver’s license.
• Must be a strong advocate of the USO’s mission to lift the spirits of America’s troops and their families.

Details

• This position is a remote position.
• USO locations will adhere to local area and DOD guidelines regarding COVID vaccination/testing requirements. Employees may be required to be vaccinated or tested regularly per local requirements.
• Resume and cover letter are required for full consideration.
• Background check – education, criminal and driving required.
• The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.

If that’s not enough to convince you, here are some direct quotes from employees:

• The organization truly cares about the people who work here.
• I have been with the USO for 4 years and have consistently been able to grow in my knowledge and position. It is a fun place to work and my work/life balance is manageable. The way the organization has handled COVID has been top notch - I never felt fearful that I would lose my job or be put in a situation where I did not feel safe. The benefits are great - PTO and 401k matching are top level.
• There is great consideration given and extended in the following areas: organizational core values for all, work-life balance, impact we can actually see (and even experience as a staff member- the feeling of making an impact is priceless), autonomy with respect to current position within the organization.
• Everyone is friendly and easy to talk to. We collaborate well together and share ideas and interests to create fun activities for our overall goal in the community. I couldn't think of a better organization to work for.
• The mission alone provides a positive and meaningful purpose, where people should want to work and be a part of. Most of the people who work for the USO and volunteer for the USO have giving hearts and want to make a difference. This also makes the organization a place where people would want to work.
• The mission and opportunities to make a Difference are amazing. There is no doubt that the USO is one of the most forward-facing, frontline serving nonprofits that I know of.

#theUSO

Apply today. Join the mission. Join Team USO.