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Welcome to the USO, where we believe that our greatest asset are our people. Every opportunity at the USO, is critical to accomplishing our mission and will be rewarding in ways that are unique and personally fulfilling.

Across all of our locations around the globe you will find USO employees who personify our core values: 
  • Mission First
  • Do the Right Thing
  • Respect
  • Excellence
  • Collaboration
  • Accountability
  • Gratitude
  • Innovation

Each team member becomes an integral part of our success and plays an active role in discovering better and innovative ways to help us be by the side of our active service members and their families while they are away from home.

So take your first step in joining our organization by exploring our current career opportunities, we look forward to meeting you!

Manager, Entertainment Partnerships & Talent Relations

Department: Entertainment
Location: Arlington, VA, United States

For over 75 years, the USO has been the nationís leading organization to serve the men and women in the U.S. military, and their families, throughout their time in uniform. From the moment they join, through their assignments and deployments, and as they transition back to their communities, the USO is always by their side.

Todayís USO continuously adapts to the needs of our men and women in uniform and their families, so they can focus on their very important mission. We operate USO centers at or near military installations across the United States and throughout the world, including in combat zones, and even un-staffed USO service sites in places too dangerous for anyone but combat troops to occupy.

The Manager, Entertainment Partnerships & Talent Relations is responsible for the development and implementation of USO entertainment and program recruiting activities.

Principal Duties and Responsibilities (*Essential Duties)   

  • Implement and manage initiatives and activities that attract, secure and engage high profile celebrity talent for diverse USO service communities, tours and events worldwide.*
  • Participate in celebrity recruitment activities including but not limited to planning and implementation, creating and managing customized celebrity recruitment tour platforms, coordinating, sourcing and fulfilling talent requests, and preparing and providing follow-up on required talent recruitment documentation.* 
  • Manage a high volume of entertainment event ticketing activities, including but not limited to talent/agent solicitation and procurement, in-kind donation classification and handling, distribution and reporting.*
  • Interface with key internal stakeholders, external partners, and audiences as it relates to celebrity engagement requirements and commitments. *
  • Assist the Celebrity Recruitment lead in the preparation of program related briefings and electronic presentations including but not limited to strategic plans, work plans, meeting summaries, recruitment inquiries, internal offer letters, and talent confirmations.*
  • Receive and respond to inquiries related to celebrity recruitment.  Create and maintain celebrity and talent agency profile database.  Track progress on prospective talent requests and performance outcomes.*
  • Research and monitor celebrity publicity trends, events and social media postings.  Monitor in-kind donations for sporting and entertainment events within proximity of military base installations.*
  • Monitor celebrity support of online development campaigns associated with USO celebrity tours and events.*
  • Organize and maintain electronic documentation.  Produce and prepare reports, updates and event metrics.  Assist with preparation of expense reports. *
  • Other duties as assigned.
Required Qualifications
  • Bachelorís Degree in Communications, Marketing, Public Relations or related field.
  • 5 years work experience, preferably in a program/project support role in the sports or entertainment industry.  Relevant experience in a not-for-profit, multicultural, corporate and/or global organization preferred.
  • Working knowledge of music, TV, film, sports, and pop culture.  General awareness of complex cultural sensitivities of a variety of domestic and international locations.  
  • Strong interpersonal, customer service and problem-solving skills.  Ability to interact with USO leadership, the general public and military audiences at a variety of levels with integrity and professionalism.  Ability to manage and influence external vendor relationships.
  • Demonstrated proficiency in written and oral communications.  Ability to communicate to a diverse audience at a variety of levels using multiple channels with diplomacy, tact and poise.  Ability to exercise sound judgment related to controversial and/or culturally sensitive subjects.
  • Knowledge of various software programs including but not limited to Microsoft Office Suite.  Prior experience using social media and online communication tools in a business environment preferred.
  • Willingness and ability to work non-standard hours and/or overtime as needed.
  • Must show initiative, self-motivation, and attention to detail with the ability to manage multiple projects with competing priorities.  Ability to quickly and easily adapt to changing organizational needs.
  • Ability to achieve desired results while working collaboratively in a team environment.
  • Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driverís license.
  • Must be a strong advocate of the USOís mission.
  • This position is located in Arlington, VA. Preference will be given to local candidates within commuting distance to the location.
  • Relocation assistance is not provided for this position.
  • Resume and cover letter are required for full consideration. 

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