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Welcome to the USO, where we believe that our greatest asset are our people. Every opportunity at the USO, is critical to accomplishing our mission and will be rewarding in ways that are unique and personally fulfilling.

Across all of our locations around the globe you will find USO employees who personify our core values: 
  • Mission First
  • Do the Right Thing
  • Respect
  • Excellence
  • Collaboration
  • Accountability
  • Gratitude
  • Innovation

Each team member becomes an integral part of our success and plays an active role in discovering better and innovative ways to help us be by the side of our active service members and their families while they are away from home.

So take your first step in joining our organization by exploring our current career opportunities, we look forward to meeting you!

Global Payroll Manager

Department: Finance
Location: Arlington, VA, United States

For over 75 years, the USO has been the nation’s leading organization to serve the men and women in the U.S. military, and their families, throughout their time in uniform. From the moment they join, through their assignments and deployments, and as they transition back to their communities, the USO is always by their side.

Today’s USO continuously adapts to the needs of our men and women in uniform and their families, so they can focus on their very important mission. We operate USO centers at or near military installations across the United States and throughout the world, including in combat zones, and even un-staffed USO service sites in places too dangerous for anyone but combat troops to occupy.

The Global Payroll Manager is responsible for ensuring all federal, state and international payroll regulations are properly maintained. Position is also responsible for the collection of employee’s time and the accuracy of all payrolls.

Principal Duties and Responsibilities (*Essential Duties)   

  • Manage the domestic and international payroll and time collection processes per policies and procedures established by the United Service Organizations (USO) to include garnishments, special pays, retroactive payments, and benefit deductions.  
  • Oversee compliance with federal, state, local and international employment law as well as timely payments to these agencies.  
  • Prepare and reconcile year end Form W2 and ensure all yearend filings are submitted and completed.
  • Maintain knowledge of current and new regulations and reporting requirements and plan system changes for compliance.
  • Prepare and document comprehensive payroll procedures and assist with the preparation of short and long-term payroll strategies and policies.
  • Responsible for Payroll account reconciliations and variance explanations related to salary and wages.
  • Work with Human Resources and Finance to identify and implement process improvements to streamline transactions and improve controls.
  • Participate in other functions in the Accounting Operations department to include month-end close and disbursements.
  • Lead, manage and mentor Payroll Accountant.  Perform assigned duties in the absence of Director of Accounting Operations 
  • Perform other duties assigned by Director to include review of best practices for disbursements to improve efficiency and internal controls, management and reporting of eligible salaries for the grant, and development and implementation of exception and regulatory reporting for payroll.  
Job Specifications
  • Bachelor’s Degree in Accounting, Finance or related field.
  • Certified Payroll Professional (CPP).
  • 10+ years of in-depth work experience overseeing complex domestic and international global payrolls. Some supervisory experience preferred.
  • Fluency in English.  Ability to speak, read, and write in the language of the host country at a native level preferred.
  • Demonstrated ability to lead high-performing teams.  Proven ability to drive change to improve payroll compliance.
  • Strong interpersonal and problem-solving skills.  Ability to interact with USO Leadership, employees and government agencies at a variety of levels with integrity and professionalism.
  • Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects.  Ability to handle confidential information with tact and poise.
  • Working knowledge of Generally Accepted Accounting Principles and standard business functions including project management and budgeting.  In-depth knowledge of global accounting principles, practices and standards.
  • Demonstrated initiative/self-motivation, with the ability to quickly and easily adapt to changing organizational needs.
  • Proficiency using computers and electronics equipment.  Working knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite and automated accounting systems.  Experience with Ultimate Software (UltiPro) and Great Plains preferred.
  • Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver’s license.
  • Must be a strong advocate of the USO’s mission 
  • This position is located in Arlington, VA.  Preference will be given to local candidates within commuting distance to the location.
  • Relocation assistance is not provided for this position.
  • Resume and cover letter are required for full consideration. 

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