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CAREERS AT THE USO

Welcome to the USO, where we believe that our greatest asset are our people. Every opportunity at the USO, is critical to accomplishing our mission and will be rewarding in ways that are unique and personally fulfilling.

Across all of our locations around the globe you will find USO employees who personify our core values: 
  • Mission First
  • Do the Right Thing
  • Respect
  • Excellence
  • Collaboration
  • Accountability
  • Gratitude
  • Innovation

Each team member becomes an integral part of our success and plays an active role in discovering better and innovative ways to help us be by the side of our active service members and their families while they are away from home.

So take your first step in joining our organization by exploring our current career opportunities, we look forward to meeting you!


Field Operations Coordinator

Department: Operations
Location: Arlington, VA, United States

For over 75 years, the USO has been the nationís leading organization to serve the men and women in the U.S. military, and their families, throughout their time in uniform. From the moment they join, through their assignments and deployments, and as they transition back to their communities, the USO is always by their side.

Todayís USO continuously adapts to the needs of our men and women in uniform and their families, so they can focus on their very important mission. We operate USO centers at or near military installations across the United States and throughout the world, including in combat zones, and even un-staffed USO service sites in places too dangerous for anyone but combat troops to occupy.

The Coordinator, Field Operations is responsible for providing administrative and project/event support to the USO Arlington Field Operations Team.

Principal Duties and Responsibilities (*Essential Duties)   

  • Manage field inquiries and support requests for the service impact tracking system, to include coordinating and collaborating within the USO to fulfill departmental needs.*
  • Maintain accuracy and completeness of Office365 and Salesforce data to enable Operations to build and/or review distribution lists and in support of various other initiatives; may engage with the field in assuming this role .*
  • Assist in planning and executing Field Operations events and initiatives including, but not limited to, the USO Leadership Conference and other regional leadership meetings.*
  • Assist in organizing and distributing operational reports and metrics (i.e. Center/Program Traffic, Southwest Asia Connectivity, location-specific information, etc).*
  • Serve as Operationís Office 365 power user and maintain platform environment to best serve needs of the department, and train and provide guidance on best practices as needed.
  • Other duties as assigned.
Required Qualifications
  • Bachelorís degree.
  • 1-3 years work experience in an administrative/support role.  Relevant experience in a not-for-profit, military, multicultural and/or global organization preferred.
  • Strong interpersonal and customer service skills.  Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism.
  • Proficiency using computers and electronics equipment.  General knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite.
  • Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects.  Ability to handle confidential information with tact and poise.
  • Must be punctual, organized and self-motivated, with the ability to quickly and easily adapt to changing organizational needs.
  • Ability to achieve desired results while working collaboratively in a team environment.
  • Ability to perform basic math and follow proper cash/donation handling and reporting procedures.
  • Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driverís license.
  • Must be a strong advocate of the USOís mission.
Details
  • This position is located in Arlington, VA. Preference will be given to local candidates within commuting distance to the location.
  • Relocation assistance is not provided for this position.
  • Resume and cover letter are required for full consideration. 

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